Country: Haiti, United States of America
Closing date: 19 Nov 2014
Hôpital Albert Schweitzer Haiti (HAS) in Deschapelles, Haiti, seeks a Development and Hospitality Manager to write compelling content for HAS marketing communications channels, and to optimize the campus visitor and volunteer experience through management of visitor and volunteer accommodations, transportation, and other logistics.
Hôpital Albert Schweitzer
Founded in 1956, Hôpital Albert Schweitzer Hospital in Haiti (HAS) is a health system comprising a referral hospital of 131 beds that provides surgery, internal medicine, pediatrics, maternity care, diagnostic services and rehabilitation; four community health centers; and community development programs. The referral hospital accepts patients referred from its own community health centers, from health centers run by the Ministry of Health (MOH) and from other healthcare organizations.
Hôpital Albert Schweitzer is a model for health care facilities in developing countries around the world. An integrated rural health system, HAS provides medical care and community health and development programs for more than 345,000 people in the Artibonite Valley in central Haiti.
HAS strives to meet the changing needs of the population. Services added in the past three years include physical rehabilitation and an orthotics and prosthetics clinic established for the care of amputees whose injuries resulted from the earthquake of January 2010. The hospital has 14 full-time doctors and 75 nurses of Haitian nationality, supported by visiting specialists from the U.S. and Europe. In total, HAS employs approximately 550 employees.
HAS serves an area of ??981 square kilometers. Emergency patients are received without delays and do not need a referral. The hospital typically receives more than 100 outpatients each day. About half of the hospitalizations are pediatric cases.
In addition to inpatient care, HAS provides primary care in four community health centers, and promotes community development and improved public health through agricultural consulting and water and well programs that bring communities access to clean water..
The History of HAS
In 1947, Larry and Gwen Mellon were inspired by an article in LIFE Magazine about the humanitarian work of Dr. Albert Schweitzer in Africa and his ethic of "reverence for life." They began a correspondence with Dr. Schweitzer. The impact of their communication was a decision taken by the Mellons to follow in the footsteps of Dr. Schweitzer and establish a hospital to care for those in need in Haiti.
On June 26, 1956, the hospital was opened and, with the permission of Dr. Schweitzer, was named after him. At the entrance of the hospital, the words 'Reverence for Life' were inscribed, the philosophical foundation of the thoughts and actions of Dr. Schweitzer. This principle has guided Mr. and Mrs. Mellon in their work to support the needs of the population of the Artibonite Valley. Larry passed in 1989, and Gwen managed the hospital with wisdom and grace until her death in 2000.
Today the hospital is governed by a multinational Board of Directors, and is professionally managed under the direction of a CEO with deep experience in international healthcare management.
Job Responsibilities:
General Responsibility:
The HAS Development and Hospitality Manager at HAS is a full-time position responsible for ensuring that the U.S.-based HAS Development team has current news and information about HAS and its positive impact on patient lives and the communities served by HAS. The Development and Hospitality Manager also works closely with the CEO and Director of Development to ensure that dignitaries, donors, HAS board members, volunteers, and other visitors of strategic importance to HAS are appropriately informed about HAS during their visits and report an extremely positive visitor experience, supported with high-quality lodging, dining, transportation, campus and community tours, and translation assistance.
This position is based in Deschapelles, Haiti, and reports to the CEO in Deschapelles, Haiti, and the Director of Development, based in Pittsburgh, PA.
Responsibilities Include:
- Researching and writing assigned blog posts and email blasts covering patient success stories and noteworthy positive HAS news and activities
- InterviewingHAS physicians, subject matter experts, and patients as part of story research
- Developing and vetting story ideas with the HAS Development team
- Working in concert with the HAS Development team to post HAS news and information on social media sites, including Facebook, Twitter, and Instagram
- Producing photographs and videos as assigned to tell the HAS story via social media sites and the HAS website
- Managing Mellon House staff to ensure the comfort of Mellon House guests
- Managing Mellon House maintenance requests to completion, working with HAS maintenance/campus management personnel
- Ensuring that Mellon House is appropriately stocked with paper products, food and beverages for visitor stays
- Arranging tour itineraries and associated transportation and tour guides for Mellon House guests
- Managing the volunteer guesthouses, managing the logistics of volunteer arrivals and departures, ensuring guest comfort for the duration of their stay, helping with campus and cultural orientation, and serving as a conduit of information between the visitors and the staff
- Supervising the on-campus housing for HAS staff, managing move-ins, move-outs, repairs, and housing reassignments in collaboration with the Campus Housing Coordinator and the HAS senior management team
- Conveying key messages to visitorsabout HAS’s positive impact on patient lives and the communities HAS serves.
- Additional duties as assigned.
Required Education and Skills:
- A Bachelors degree in communications/public relations, hospitality management or related degrees
- The ability to adapt readily to a new culture and to welcome new experiences
- Excellent writing and social media skills
- Strong photography and multimedia communication skills
- Strong interpersonal skills
- English, French and/or Haitian Creole fluency or the willingness to learn and communicate in Haitian Creole
- The ability to anticipate and manage logistical challenges, including the ability to multi-task
- The ability to manage staff with sensitivity while expressing clear expectations
- Willingness to commit significant personal time, including some weekends, to guest hospitality
- Experience living and working abroad
Compensation and Benefits:
- A competitive salary commensurate with experience
- Health insurance
- Furnished housing on the HAS campus with electricity and running water
How to apply:
To apply, send a cover letter, résumé, salary requirements, and contact information for 3 references to Lenora Vesio, HAS Director of Development*,*via email to lenora@hashaiti.org
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